Privacy Policy

 

1. Scope of Application

This Privacy Policy explains how we collect, use, store, and protect personal information provided by users when they visit or use our website.
It applies to all data processing activities conducted digitally through our website.

By accessing or using our services, users acknowledge and agree to the terms of this Privacy Policy and consent to the collection and processing of personal information for the purposes described herein.

2. Information Collection and Use of Cookies

When users browse or interact with our website, we collect information necessary to operate our services and improve user experience.

Information provided voluntarily by users may include name, shipping address, contact details, email address, payment information, and order-related data.

Information collected automatically may include IP address, browser type, device type, pages visited, session duration, and related usage data collected through analytics tools and cookies.

We use functional and analytical cookies to enhance website functionality, improve security, and analyze website performance.
Users may manage or withdraw cookie consent at any time through browser settings or available preference tools on the website.

3. Purpose of Data Use and Data Sharing

Personal information is collected and used solely for legitimate business purposes and in accordance with principles of transparency and responsibility.
Primary purposes include:

• Processing and managing orders and payments

• Communicating regarding shipping, delivery, and customer support

• Improving website performance and functionality

• Complying with applicable legal and regulatory requirements

Personal data is shared only with service providers essential to fulfilling customer requests, such as shipping carriers, payment processors, and technical service providers.

4. Data Retention and Cookie Management

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

Order-related data may be retained for administrative and legal purposes for a period consistent with applicable record-keeping requirements.

Session-based cookies are deleted when the browsing session ends.
Analytical or preference cookies may be retained for up to 12 months unless consent is withdrawn earlier.

Users may disable or delete cookies at any time through their browser settings.

5. User Privacy Rights

In accordance with applicable privacy laws in the United States, users may have the right to:

• Access personal information held about them

• Request correction or updates to their information

• Request deletion of personal information, subject to legal limitations

• Request restriction of data processing in certain circumstances

• Request data portability where applicable

• Object to certain types of data processing

• Withdraw consent at any time where processing is based on consent

Users may also have the right to submit a complaint to the appropriate regulatory authority if they believe their privacy rights have been violated.

6. Legal Basis and Compliance

Personal data is processed based on one or more of the following legal grounds:

• Performance of a contract or fulfillment of user requests

• Compliance with legal obligations

• User consent for specific purposes

• Legitimate interests of our store, balanced against user rights and expectations

All data processing activities are conducted in accordance with this Privacy Policy and applicable data protection laws in the United States.

7. Contact Information

For any questions or requests related to personal data protection or this Privacy Policy, please contact us:

Email: itadmin@casaupio.com
Phone: +65 (839) 53612
Address: APT BLK 292A COMPASSVALE STREET #06-230, SINGAPORE 541292, SINGAPORE
Business Hours: Monday to Friday, 9:30 AM – 5:30 PM
Service Area: United States